Job vacancy Field Technician

Job Purpose

The position requires one to have technical proficiency of all industry related hardware. Extended working hours and long-distance traveling are fundamental requirements.

Key Responsibilities

Job Specifications include but are not limited to:

Incident Resolution & Implementation (50 %)

• Conform to Contractual SLA requirements
• Adherence to the Incident Management Process Flow as specified by Stowe internal Policies
• Accurate completion of worksheets, checklists and project documentation
• Diagnose, Fault-Find and Problem Solving
• Product Support
• Hardware Support
• Staging of Project equipment
• Conformance to implementation standards
• Understand HSSE and PPE requirements
• Safety File upkeep

Administration & Tools Management (20 %)

• Adherence to time lines and accuracy as defined by Stowe internal Policies and procedures
• Boot Stock Management
• Weekly Vehicle inspections
• Hardware Tools
•  Tools, condition
•  Cell phone & Tablet
• Software Tools
•  Laptops, Antivirus, Legal Software etc.
•  Stowe Images, availability
•  Utility Software, availability

Policies and Procedures (20 %)

• Understanding and implementation of Stowe policies and procedures.

Additional Tasks that may be given at management’s discretion.

Job Types: Full-time, Permanent

Required profile for job ad : Field Service Technician

Minimum requirements

• Grade 12 Qualification
• A+ and N+ (CompTIA) Certification or NQF 5 equivalent
• At Least 1 Year IT industry experience
• Driver’s License
• Passport